Welcome to Ballito Holiday! Please read these Terms and Conditions carefully before making a booking. By making a reservation, you agree to the following terms:

1. Bookings and Payments

  • A booking is only confirmed once full payment is received.
  • Payments must be made through the available payment methods on our website or as agreed upon at the time of booking.
  • Prices are subject to change without prior notice, but confirmed bookings will not be affected by price changes.

2. Cancellation Policy

  • Cancellations made more than 30 days before check-in will receive a full refund.
  • Cancellations made between 15 and 30 days before check-in will receive a 50% refund.
  • Cancellations made less than 15 days before check-in are non-refundable.
  • No refunds will be issued for early departures or no-shows.

3. Check-in and Check-out

  • Check-in is from 2:00 PM on the day of arrival.
  • Check-out is by 10:00 AM on the day of departure.
  • Late check-out or early check-in may be available by prior arrangement, subject to availability.

4. Use of the Property

  • The property is rented for vacation purposes only. No parties or events are allowed.
  • The maximum occupancy is [insert number] guests. No additional guests are permitted without prior approval.
  • Guests are responsible for the care of the property and must leave it in the same condition as found upon arrival.

5. Security and Damage

  • Guests are required to respect the property and its contents. Any damage caused by negligence will be charged to the guest.
  • A refundable security deposit may be required at the time of booking. The deposit will be refunded within 7 days of check-out, provided no damage is found.

6. Noise and Disturbances

  • Please be mindful of noise levels, especially between 10:00 PM and 7:00 AM.
  • Any disturbances that result in complaints from neighbors or management may lead to early termination of your stay without a refund.

7. Liability

  • Ballito Holiday is not responsible for any loss, damage, or injury incurred during your stay.
  • Guests are responsible for their personal belongings, and we recommend securing valuables in the provided safe.

8. Use of Facilities

  • Guests may use communal areas such as the pool, playground, and beach access points, but must adhere to estate rules.
  • Use of the property’s facilities, including the pool and outdoor spaces, is at the guest’s own risk.

9. General Rules

  • Smoking is not permitted inside the villa.
  • No pets are allowed on the property.
  • Guests must adhere to the rules of the Santorini Estate, including security procedures and access to common areas.

10. Privacy Policy

  • Your personal information will be handled in accordance with our Privacy Policy. We will not share your details with third parties except as required by law.

11. Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of the site or property constitutes acceptance of those changes.

By booking your stay at Ballito Holiday, you agree to abide by these terms and conditions. We look forward to hosting you!

Contact Us:
If you have any questions regarding these terms, feel free to contact us at: